Privacy policy
Privacy policy and protection of processing of personal data
In compliance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), and other regulations in development of the above, you are informed that the personal data you provide through the website www.cillerodemotta.comas well as any other channel, will be treated confidentially and will become part of the personal data files owned by CILLERO & DE MOTTA, S.L., with registered office in Zaragoza, at Calle Fuenclara 6, Pral. Dcha., 50003 Zaragoza, registered in the Mercantile Registry of Zaragoza in volume 2179 of the Register of Companies, sheet 127, page Z-21974, and with Tax Identification Number B-50.748.136, and which have been duly registered in the Spanish Data Protection Agency (www.aepd.es).
CILLERO & DE MOTTA, S.L., informs you that you can exercise your rights of access, rectification, erasure, to be forgotten, restriction, objection and portability in accordance with the provisions of the LOPD, by sending a registered letter or equivalent form that allows proof of receipt, along with a photocopy of your National Identity Card, to the following address: C/Fuenclara 6, Pral Dcha 50003 Zaragoza, or via e-mail info@cillerodemotta.com.
Basic information on personal data protection
Responsible | CILLERO & DE MOTTA S.L. |
Purpose | Provision of services Web user management Commercial communications relating to our services |
Legitimation | Express consent and legitimate interest |
Recipients | No data is disclosed to third parties, unless required by law |
Rights | Access, rectify and erase the data, as well as other rights, as described below |
Additional information | Additional and detailed information on Data Protection can be found in the attached clauses found at https://www.cillerodemotta.com/private-policy/ |
At CILLERO & DE MOTTA S.L. we work with the highest standards of excellence in order to offer our clients the best service and the best possible experience. For this reason, in some cases, it is necessary to collect personal data to provide our services, and in this regard, we are fully committed to the processing of this data.
Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, Organic Law 3/2018 of 5 December (hereinafter, “LOPDGDD”) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), CILLERO & DE MOTTA S.L. informs the user that, as responsible for its processing, the personal data provided by users will be incorporated into an automated file.
Our commitment to the protection of personal data implies the following:
- Personal data is collected in order to improve the user’s experience, according to their interests and needs.
- The company has adopted a policy of total transparency regarding the personal data we collect and the purpose for which we do so.
- Our intention is to offer our customers the best possible experience. Therefore, when it is necessary to make use of personal information, we will always do so in compliance with current regulations, and when necessary, we will seek the consent of our customers to process their data.
- We are aware that we do not own the data provided by our customers. Therefore, customers may, at any time and provided that such data is not absolutely essential for the provision of our services while these are carried out, request that we proceed with the deletion and/or erasure of their data.
- Our priority is to ensure the security of our customers’ data and to process them in accordance with the regulations in force.
For more information on the processing of personal data, please refer to the various sections of the privacy policy below:
Identification of the controller of the personal data
Identity: CILLERO & DE MOTTA S.L.
Registered office: C/Fuenclara 6, Pral Dcha 50003 Zaragoza
Tax ID No.: B507481136
Email: info@cillerodemotta.com
CILLERO & DE MOTTA S.L. has designated an internal contact person within its organisation for the purposes of personal data processing policies. For any questions regarding the processing of personal data, please contact us at the following e-mail address: info@cillerodemotta.com
Personal data subject to processing
The personal data that the user may provide are:
- Name, address and date of birth.
- Telephone number and e-mail address.
- Information regarding payments and refunds.
- IP address, date and time of access to our services, internet browser used and data about the device’s operating system.
- Any other information or data that users voluntarily choose to share with the company.
In some cases, it is mandatory to fill in the registration form to access and enjoy certain services offered on the web. Likewise, failure to provide the personal data requested or not accepting this data protection policy means the impossibility to subscribe, register or participate in any of the promotions in which personal data is requested.
Purpose of the processing of personal data
CILLERO & DE MOTTA S.L. processes the information provided by the persons interested in its services for the following purposes:
- To manage orders or contract any of our services through any channel, either online or in person.
- To manage the delivery of the information requested.
- To develop commercial actions and perform the maintenance and management of the relationship with its users and customers, as well as the management of the services offered through the website and information tasks, being able to perform automatic evaluations, profiling and customer segmentation tasks in order to customise our relationship with users according to their characteristics and needs and thus improve the customer’s service experience.
- Develop and manage promotional activities that may be organised. In some cases it may be necessary to provide information to the Authorities or to third parties for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from customers or Public Administrations.
Please note that the personal data obtained as a result of registration as a user will be part of the Record of Processing Activities (ROPA), which will be updated periodically in accordance with the provisions of the GDPR.
Legitimacy for the processing of personal data
The processing of the data provided is based on the following legal bases:
- Consent by the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.
- Legitimate interest for the processing of our customers’ data in direct marketing actions and express consent of the data subject for all matters relating to automatic assessments and profiling.
- Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.
Storage of personal data
In general, the data collected is stored within the EU. In the event that the data is sent to third parties outside the EU, the company will take the necessary measures to ensure that the recipients of the data offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR), or because they have adhered to the “Privacy Shield”.
Recipients of a possible communication of personal data
Exceptionally, in some cases where necessary and always in compliance with the provisions of the regulations, CILLERO & DE MOTTA S.L. may have to provide user data to third parties. However, the data will never be disclosed to third parties for the purpose of profiting from the transfer. External service providers (e.g. payment providers or delivery companies) with whom CILLERO & DE MOTTA S.L. works may use the data to provide the corresponding services, however, undertake not to use such information for their own purposes or for transfer to third parties.
CILLERO & DE MOTTA S.L. endeavours to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is processed in accordance with data privacy regulations.
In some cases, personal data may be required by law to be disclosed to public bodies or other parties, and in such a case, only that which is strictly necessary for the fulfilment of such legal obligations will be disclosed.
Where appropriate, personal data obtained may also be shared with other companies within the same business group, not considered as a transfer of data.
Storage of personal data
Con carácter general, los datos recabados se almacenan dentro de la UE. En el eventual supuesto que los datos se envíen a terceros que no pertenezcan a la UE, la empresa tomará las medidas necesarias para garantizar que los receptores de los datos ofrezcan un nivel de protección suficiente, ya sea porque cuentan con Normas Corporativas Vinculantes (BCR), o porque se hayan adherido al “Privacy Shield”.
Rights of customer/users and how to exercise them
Customers and users may address their communications and exercise their rights by sending a request to the following e-mail address: info@cillerodemotta.com.
Under the provisions of the GDPR, customers and users have the following rights:
- Right of access, consisting of the request for information about personal data available.
- Right of rectification, consisting of the right to communicate any change in personal data.
- Right of erasure and right to be forgotten, consisting of the request for the deletion of data after said data have been blocked.
- Right of restriction of processing, consisting of the right to restrict the processing of personal data.
- Right of objection, consisting of the withdrawal of consent to the processing of data, opposing to its further processing.
- Right of portability, consisting of the right to request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another data controller.
- Right not to be subject to individual decision-making, consisting of the possibility to request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.
In some cases, and with regard to the above-mentioned rights, the company may refuse the request made in those cases in which it is requested to delete personal data necessary for the fulfilment of legal obligations.
Likewise, in the event of any complaint regarding the processing of data, users may contact the Spanish Data Protection Agency (www.aepd.es).
Responsible for the accuracy and veracity of the data provided
The user is solely responsible for the veracity and correctness of the data included, exonerating CILLERO & DE MOTTA S.L. of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. CILLERO & DE MOTTA S.L. reserves the right to terminate the services contracted with the users, in the event the information provided is false, incomplete, inaccurate or not updated.
CILLERO & DE MOTTA S.L. is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.
CILLERO & DE MOTTA S.L. reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. CILLERO & DE MOTTA S.L. is exonerated from any liability arising for any damage that the user may suffer as a result of errors or omissions in the information provided by CILLERO & DE MOTTA S.L. provided that it originates from outside sources.
Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to consent to the processing of his/her personal data.
Processing of personal data from minors
In general, the services provided by the company are not specifically aimed at minors.
However, in the event that any of these are addressed to minors under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of the LO3/2018, of December 5 (LOPDGDD), CILLERO & DE MOTTA S.L. will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of any minors. In this case, an ID card or any other form of identification belonging to the person giving consent will be required.
In the case of minors over 14 years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
Security measures adopted for the protection of personal information
CILLERO & DE MOTTA S.L. has adopted the legally required security levels of protection of the Personal Data, and tries to install those other additional technical means and measures within its reach to avoid the loss, misuse, alteration, unauthorised access and theft of the personal data provided to CILLERO & DE MOTTA S.L.
CILLERO & DE MOTTA S.L. is not responsible for hypothetical damages or prejudices that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operative functioning of this electronic system, motivated by causes alien to CILLERO & DE MOTTA S.L.; of delays or blockages in the use of the present electronic system caused by deficiencies or overloading of telephone lines or overloading in the Data Processing Centre, in the Internet system or in other electronic systems, as well as of damages that can be caused by third parties by means of illegitimate interference beyond the control of CILLERO & DE MOTTA S.L. However, the user must be aware that security measures on the Internet are not impregnable and also be aware of the risks that this inevitably entails in exceptional circumstances.
Links to other websites
The https://www.cillerodemotta.com/ website may contain links to other third party websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, CILLERO & DE MOTTA S.L. being disassociated from any kind of responsibility regarding its privacy policy.
Use of cookies on the website
The CILLERO & DE MOTTA S.L. website uses cookies, in order to optimise and personalise your navigation through it. Cookies are physical information files that are stored in the user’s own terminal, and the information collected through cookies is used to facilitate the user’s navigation through the portal and optimise the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by the same be associated with personal data or data that can identify the user.
However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent these files from being installed. For more information see our Cookie Policy
Modification of the privacy policy
The terms of this privacy policy are subject to change, so we encourage our customers and users to review this privacy policy on a regular basis.
Privacy policy
Privacy policy and protection of processing of personal data
In compliance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), and other regulations in development of the above, you are informed that the personal data you provide through the website www.cillerodemotta.comas well as any other channel, will be treated confidentially and will become part of the personal data files owned by CILLERO & DE MOTTA, S.L., with registered office in Zaragoza, at Calle Fuenclara 6, Pral. Dcha., 50003 Zaragoza, registered in the Mercantile Registry of Zaragoza in volume 2179 of the Register of Companies, sheet 127, page Z-21974, and with Tax Identification Number B-50.748.136, and which have been duly registered in the Spanish Data Protection Agency (www.aepd.es).
CILLERO & DE MOTTA, S.L., informs you that you can exercise your rights of access, rectification, erasure, to be forgotten, restriction, objection and portability in accordance with the provisions of the LOPD, by sending a registered letter or equivalent form that allows proof of receipt, along with a photocopy of your National Identity Card, to the following address: C/Fuenclara 6, Pral Dcha 50003 Zaragoza, or via e-mail info@cillerodemotta.com.
Basic information on personal data protection
Responsible | CILLERO & DE MOTTA S.L. |
Purpose | Provision of services Web user management Commercial communications relating to our services |
Legitimation | Express consent and legitimate interest |
Recipients | No data is disclosed to third parties, unless required by law |
Rights | Access, rectify and erase the data, as well as other rights, as described below |
Additional information | Additional and detailed information on Data Protection can be found in the attached clauses found at https://www.cillerodemotta.com/private-policy/ |
At CILLERO & DE MOTTA S.L. we work with the highest standards of excellence in order to offer our clients the best service and the best possible experience. For this reason, in some cases, it is necessary to collect personal data to provide our services, and in this regard, we are fully committed to the processing of this data.
Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, Organic Law 3/2018 of 5 December (hereinafter, “LOPDGDD”) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), CILLERO & DE MOTTA S.L. informs the user that, as responsible for its processing, the personal data provided by users will be incorporated into an automated file.
Our commitment to the protection of personal data implies the following:
- Personal data is collected in order to improve the user’s experience, according to their interests and needs.
- The company has adopted a policy of total transparency regarding the personal data we collect and the purpose for which we do so.
- Our intention is to offer our customers the best possible experience. Therefore, when it is necessary to make use of personal information, we will always do so in compliance with current regulations, and when necessary, we will seek the consent of our customers to process their data.
- We are aware that we do not own the data provided by our customers. Therefore, customers may, at any time and provided that such data is not absolutely essential for the provision of our services while these are carried out, request that we proceed with the deletion and/or erasure of their data.
- Our priority is to ensure the security of our customers’ data and to process them in accordance with the regulations in force.
For more information on the processing of personal data, please refer to the various sections of the privacy policy below:
Identification of the controller of the personal data
Identity: CILLERO & DE MOTTA S.L.
Registered office: C/Fuenclara 6, Pral Dcha 50003 Zaragoza
Tax ID No.: B507481136
Email: info@cillerodemotta.com
CILLERO & DE MOTTA S.L. has designated an internal contact person within its organisation for the purposes of personal data processing policies. For any questions regarding the processing of personal data, please contact us at the following e-mail address: info@cillerodemotta.com
Personal data subject to processing
The personal data that the user may provide are:
- Name, address and date of birth.
- Telephone number and e-mail address.
- Information regarding payments and refunds.
- IP address, date and time of access to our services, internet browser used and data about the device’s operating system.
- Any other information or data that users voluntarily choose to share with the company.
In some cases, it is mandatory to fill in the registration form to access and enjoy certain services offered on the web. Likewise, failure to provide the personal data requested or not accepting this data protection policy means the impossibility to subscribe, register or participate in any of the promotions in which personal data is requested.
Purpose of the processing of personal data
CILLERO & DE MOTTA S.L. processes the information provided by the persons interested in its services for the following purposes:
- To manage orders or contract any of our services through any channel, either online or in person.
- To manage the delivery of the information requested.
- To develop commercial actions and perform the maintenance and management of the relationship with its users and customers, as well as the management of the services offered through the website and information tasks, being able to perform automatic evaluations, profiling and customer segmentation tasks in order to customise our relationship with users according to their characteristics and needs and thus improve the customer’s service experience.
- Develop and manage promotional activities that may be organised. In some cases it may be necessary to provide information to the Authorities or to third parties for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from customers or Public Administrations.
Please note that the personal data obtained as a result of registration as a user will be part of the Record of Processing Activities (ROPA), which will be updated periodically in accordance with the provisions of the GDPR.
Legitimacy for the processing of personal data
The processing of the data provided is based on the following legal bases:
- Consent by the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.
- Legitimate interest for the processing of our customers’ data in direct marketing actions and express consent of the data subject for all matters relating to automatic assessments and profiling.
- Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.
Storage of personal data
In general, the data collected is stored within the EU. In the event that the data is sent to third parties outside the EU, the company will take the necessary measures to ensure that the recipients of the data offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR), or because they have adhered to the “Privacy Shield”.
Recipients of a possible communication of personal data
Exceptionally, in some cases where necessary and always in compliance with the provisions of the regulations, CILLERO & DE MOTTA S.L. may have to provide user data to third parties. However, the data will never be disclosed to third parties for the purpose of profiting from the transfer. External service providers (e.g. payment providers or delivery companies) with whom CILLERO & DE MOTTA S.L. works may use the data to provide the corresponding services, however, undertake not to use such information for their own purposes or for transfer to third parties.
CILLERO & DE MOTTA S.L. endeavours to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is processed in accordance with data privacy regulations.
In some cases, personal data may be required by law to be disclosed to public bodies or other parties, and in such a case, only that which is strictly necessary for the fulfilment of such legal obligations will be disclosed.
Where appropriate, personal data obtained may also be shared with other companies within the same business group, not considered as a transfer of data.
Storage of personal data
Con carácter general, los datos recabados se almacenan dentro de la UE. En el eventual supuesto que los datos se envíen a terceros que no pertenezcan a la UE, la empresa tomará las medidas necesarias para garantizar que los receptores de los datos ofrezcan un nivel de protección suficiente, ya sea porque cuentan con Normas Corporativas Vinculantes (BCR), o porque se hayan adherido al “Privacy Shield”.
Rights of customer/users and how to exercise them
Customers and users may address their communications and exercise their rights by sending a request to the following e-mail address: info@cillerodemotta.com.
Under the provisions of the GDPR, customers and users have the following rights:
- Right of access, consisting of the request for information about personal data available.
- Right of rectification, consisting of the right to communicate any change in personal data.
- Right of erasure and right to be forgotten, consisting of the request for the deletion of data after said data have been blocked.
- Right of restriction of processing, consisting of the right to restrict the processing of personal data.
- Right of objection, consisting of the withdrawal of consent to the processing of data, opposing to its further processing.
- Right of portability, consisting of the right to request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another data controller.
- Right not to be subject to individual decision-making, consisting of the possibility to request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.
In some cases, and with regard to the above-mentioned rights, the company may refuse the request made in those cases in which it is requested to delete personal data necessary for the fulfilment of legal obligations.
Likewise, in the event of any complaint regarding the processing of data, users may contact the Spanish Data Protection Agency (www.aepd.es).
Responsible for the accuracy and veracity of the data provided
The user is solely responsible for the veracity and correctness of the data included, exonerating CILLERO & DE MOTTA S.L. of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. CILLERO & DE MOTTA S.L. reserves the right to terminate the services contracted with the users, in the event the information provided is false, incomplete, inaccurate or not updated.
CILLERO & DE MOTTA S.L. is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.
CILLERO & DE MOTTA S.L. reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. CILLERO & DE MOTTA S.L. is exonerated from any liability arising for any damage that the user may suffer as a result of errors or omissions in the information provided by CILLERO & DE MOTTA S.L. provided that it originates from outside sources.
Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to consent to the processing of his/her personal data.
Processing of personal data from minors
In general, the services provided by the company are not specifically aimed at minors.
However, in the event that any of these are addressed to minors under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of the LO3/2018, of December 5 (LOPDGDD), CILLERO & DE MOTTA S.L. will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of any minors. In this case, an ID card or any other form of identification belonging to the person giving consent will be required.
In the case of minors over 14 years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
Security measures adopted for the protection of personal information
CILLERO & DE MOTTA S.L. has adopted the legally required security levels of protection of the Personal Data, and tries to install those other additional technical means and measures within its reach to avoid the loss, misuse, alteration, unauthorised access and theft of the personal data provided to CILLERO & DE MOTTA S.L.
CILLERO & DE MOTTA S.L. is not responsible for hypothetical damages or prejudices that could be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operative functioning of this electronic system, motivated by causes alien to CILLERO & DE MOTTA S.L.; of delays or blockages in the use of the present electronic system caused by deficiencies or overloading of telephone lines or overloading in the Data Processing Centre, in the Internet system or in other electronic systems, as well as of damages that can be caused by third parties by means of illegitimate interference beyond the control of CILLERO & DE MOTTA S.L. However, the user must be aware that security measures on the Internet are not impregnable and also be aware of the risks that this inevitably entails in exceptional circumstances.
Links to other websites
The https://www.cillerodemotta.com/ website may contain links to other third party websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, CILLERO & DE MOTTA S.L. being disassociated from any kind of responsibility regarding its privacy policy.
Use of cookies on the website
The CILLERO & DE MOTTA S.L. website uses cookies, in order to optimise and personalise your navigation through it. Cookies are physical information files that are stored in the user’s own terminal, and the information collected through cookies is used to facilitate the user’s navigation through the portal and optimise the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by the same be associated with personal data or data that can identify the user.
However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent these files from being installed. For more information see our Cookie Policy
Modification of the privacy policy
The terms of this privacy policy are subject to change, so we encourage our customers and users to review this privacy policy on a regular basis.